Contextualised Care in a Changing Veterinary Landscape
Exploring barriers and finding solutions for modern referral practice
VENUE: The Kennel Club, London, W1J 8AB
About the Event
A one-day CPD gathering open to everyone working in, or alongside, clinical veterinary practice. Through a series of talks and workshops, we will explore where referral and second-opinion care fit into the contextualised care model, and how the veterinary professions can further strengthen our delivery of compassionate and sustainable specialist care. The meeting will focus on balancing expertise with practical realities, maintaining professional autonomy, and staying visible and trusted by pet owners.
Join us to connect, reflect, and shape the future of referral veterinary care.
Key Themes
Navigating ethical dilemmas and welfare for pets and people Balancing evidence, cost, environmental impact, and choice Building collaborative approaches for contextualised care across the professions Understanding the role of finance, ownership models, and corporatisation Strengthening specialist identity and collaboration, wherever specialists work Supporting specialists to thrive and innovate in a financially complex world
Format
A mixture of short keynotes and interactive discussions combining expert insight with practical problem solving.
Who Should Attend
Veterinary specialists and those in training, general practitioners, advanced veterinary practitioners, veterinary nurses, practice managers, and veterinary leaders, as well as anyone interested in the economics and organisation of referral practice, ethical decision-making, patient welfare, and professional wellbeing.
Our Programme highlights
• Contextualised Care and the ‘Gold Standard’ as a barrier
Dr Rachel Dean FRCVS, Director of Clinical Research and Excellence in Practice, VetPartners
• Competition, Transparency and Trust: How Market Structures Shape Veterinary Care
Dr David Reader, Senior Lecturer in Competition Law, University of Glasgow
• Changing Ownership Models and the Veterinary Client Relationship
Dr Scott Summers, Associate Professor in Business Law, University of East Anglia
• Ethical dilemmas
Dr Polly Taylor FRCVS, Independent Consultant in Veterinary Anaesthesia
• Stories as the key to Contextualised Care
Dr John Launer, Medical educator and writer, columnist for the BMJ, and author of 'Narrative-Based Practice in Health and Social Care’
• Exploring opportunities for collaborative Contextualised Care
Professor John Innes FRCVS, Co-Founder Movement Referrals• Clinical communication tools for Contextualised Care
Dr Ruth Serlin MRCVS, Vet and Applied Linguist
• Is Contextualised Care different in a corporate setting?
Dr Paul Higgs FRCVS, Chief Veterinary Officer CVS
• The RCVS Knowledge Roadmap: Navigating Contextualised Care as Specialists
Mr Mark Morton FRCVS, Clinical Lead for Registries at RCVS Knowledge
• Plus: workshops and opportunities to network
